Shipping policy

Each VAMI piece is prepared and dispatched with care.

In-stock items are dispatched within 2–4 business days
Pre-order items are produced following confirmed orders
Estimated delivery timelines are stated on the product page and in your order confirmation

Once dispatched, you will receive a shipping confirmation with tracking details.

Estimated delivery times from dispatch:

Please note that delivery times are estimates and may vary depending on destination and customs clearance.

For international orders, duties and import taxes may apply depending on your location.

Duties and taxes are calculated at checkout where applicable
Any additional charges imposed by local authorities are the responsibility of the customer

VAMI is not responsible for delays caused by customs processing.

Shipping costs are calculated at checkout based on destination and service level.

Original shipping fees are non-refundable.

Once an order has been dispatched and confirmed by the courier, responsibility transfers to the recipient.

We recommend ensuring that delivery details are accurate and that someone is available to receive the parcel where required.

Questions

For delivery-related enquiries, please contact the Maison at clientservices@houseofvami.com , quoting your order number.